If you do not love and adore your new Cheekbone Beauty empowering item or fell great about supporting Indigenous youth! Please let us know we will refund or exchange your item. Based on a few rules, read below.
Our refund policy last for 7 days after the Cheekbone Pink Feather mailer arrives in your mailbox.
Our exchange policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately, we can’t offer you a refund or exchange.
To complete your return, we require a receipt or proof of purchase.
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at firstname.lastname@example.org.
Exchanges (if applicable)
We replace any items you don't love. If you need to exchange the item, send us an email at email@example.com and send your item to: Cheekbone Beauty, PO Box 25006 Pen-Centre-Glendale Ave., Saint Catharines ON L2T 4C4, Canada.
To return your product, you should mail your product to: Cheekbone Beauty, PO Box 25006 Pen-Centre-Glendale Ave., Saint Catharines ON L2T 4C4, Canada
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
We want to be happy an feel good about your purchases. Please feel free to discuss!